Here at Sylvia Matthews Bridals we are committed to keeping our customers safe throughout this particularly challenging period.
What to expect when shopping at Sylvia Matthews Bridals.
- You will be greeted with our usual warm friendly smiles, however, hugs and handshakes will not be permitted during this time.
- All appointments are limited to the bride and one guest. Vulnerable individuals are advised to stay home according to Government advice.
- Please note to wear a face mask on entry to our store and bring your own shoes to try on with gowns as we have removed try-on shoes for this time.
- Each gown will be sanitized after try-on by customers before being put back onto the general store rail.
- We have allowed extra time after each appointment to sanitize the dressing room as well as high touch surfaces.
- Sylvia Matthews Bridals Staff and in-store guests are required to wear face masks at all times.
- A Health Declaration Statement must be returned by email prior to your visit into Sylvia Matthews BridalsWe will take measurements of each bride at the beginning of each appointment, as booking a return appointment will be limited at this time.
- There will be temperature check and hand sanitizing station available on entry to the store.
- You will be taken directly to your seats and dressing room.
- Please be advised that browsing gowns around the store is not permitted at this time.
- Merchandise being tried on is at your own discretion.
- We kindly ask, if you or your guest feels unwell or have a fever, to reschedule your appointment.
We appreciate your co-operation!
What you can expect from our team at Sylvia Matthews Bridals.
- HEALTHY TEAM MEMBERS – conducting daily temperature checks and monitoring overall health
- WEARING MASKS – we are wearing protective masks to ensure a safe environment
- CLEANING AFTER EACH APPOINTMENT – The dressing room will be sanitized after every appointment. Disinfecting common areas and frequently touched surfaces.
- CLEAN HANDS – Hand sanitizing station upon entering. Common areas and dressing room contain surface cleaner along with hand sanitizing spray.
Please email [email protected] or call us on 020 34883867 should you require any further information.